TK111 Terms & Conditions — A Complete Guide to Using Our Platform

These Terms & Conditions constitute a legally binding agreement between tk111 and its users. By registering an account or using any of tk111's services, you are deemed to have accepted all of these terms.

Tk111 is a licensed online gaming and Sports Betting platform for users in Bangladesh. We operate with full transparency, and these terms have been written in plain language so everyone can understand them clearly.

• These Terms & Conditions apply to all tk111 services — website, mobile app, and any other platform.
• If you disagree with any part of these Terms & Conditions, please refrain from using tk111.
• No person under the age of 18 is permitted to use this platform.
• Tk111 reserves the right to modify or discontinue its services at any time without prior notice.

When registering on tk111, you must provide accurate and complete information. Accounts created with false details may be suspended and balances forfeited.

One Account Policy

Only one account is permitted per person, household address, email address, phone number, or device. If multiple accounts are detected, all of them will be closed and any bonuses will be forfeited.

• You must provide your full legal name, date of birth, phone number, and email address accurately at the time of registration.
• Accounts are for personal use only — sharing or selling your account is strictly prohibited.
• You are solely responsible for keeping your account password confidential.
• If you suspect unauthorised access to your account, contact our support team immediately.

Tk111 follows internationally recognized Know Your Customer (KYC) standards. This process is essential for security and fraud prevention. KYC verification may be required before processing large withdrawals.

Required Documents

• A clear photo of your National ID (NID) or passport.
• Proof of address dated within the last 3 months — such as a utility bill or bank statement.
• Proof of ownership of the payment method used.

KYC verification is typically completed within 24 to 48 hours. Once verified, you won't need to go through the process again.

Tk111 accepts deposits via bKash, Nagad, Rocket, and DBBL. All deposits are credited to your account instantly.

• Minimum deposit amount: ৳500.
• The maximum deposit limit varies depending on your account tier.
• Deposits must be made from your own payment account.
• Deposits made through third parties are strictly prohibited.
• If a deposit fails, funds are generally returned to the source account within 24 hours.

Withdrawals at tk111 are simple and fast. Payments via bKash and Nagad are typically processed within 5 minutes. Bank transfers may take up to 24 hours.

Withdrawal Terms

• Minimum withdrawal amount: ৳500.
• Withdrawals can only be processed to registered payment methods.
• Withdrawals must be made through the same method used for the original deposit.
• Bonus balances cannot be withdrawn directly — the applicable wagering requirements must be met first.
• Tk111 reserves the right to verify withdrawals in cases of suspicious activity.

Tk111 offers a range of bonuses and promotions. Each bonus comes with its own specific terms, which you should read carefully before claiming.

Wagering Requirements

Wagering refers to the requirement to place a specified amount in bets using your bonus funds. For example, a 3x wagering requirement on a BDT 1,000 bonus means you must wager a total of BDT 3,000.

• The welcome bonus carries a 3x wagering requirement.
• Weekly cashback carries a 1x wagering requirement.
• A minimum odds of 1.50 is required for wagering.
• Each bonus has a set expiry period — typically 30 days.
• Any unused bonus will be automatically forfeited upon expiry.

Bonus Abuse Prohibited

Strategic betting designed to exploit bonuses — such as covering all possible outcomes to eliminate losses — constitutes bonus abuse. If detected, the bonus will be cancelled and the account may be suspended.

All bets placed on tk111 are final — once confirmed, a bet cannot be cancelled. However, tk111 reserves the right to void bets under certain specific circumstances.

• If an event is cancelled or postponed, bets are generally refunded.
• If incorrect odds are displayed due to a system error, tk111 reserves the right to recalculate or void any affected bets at the correct odds.
• During live betting, there may be a slight delay in score updates — results will apply to bets placed during this period.
• Any bet linked to a match whose outcome was determined through fraudulent means will be voided.

Maximum Payout

The maximum payout from a single bet is determined by your account level and game type. Contact support for details.

Tk111 is committed to maintaining a fair and secure platform. The following activities are strictly prohibited and will result in account closure.

• Multiple Accounts: Multiple accounts for the same individual are strictly prohibited.
• Fraud: Any form of fraudulent activity.
• Money Laundering: Using the platform for money laundering or illicit financial transactions.
• Hacking or Software Manipulation: Use of automated bots, scripts, or unauthorized software.
• Bonus Abuse: Systematic manipulation to claim bonuses.
• Use of Third-Party Funds: Payments made using another person's card or account.
• Match-Fixing Related Betting: Betting on pre-determined outcomes.

Tk111 may close or suspend any account at any time for the following reasons:

• Violation of Terms & Conditions.
• Failure to pass KYC verification or providing false information.
• Suspicious financial activity.
• A user's voluntary request to close their account.
• Self-Exclusion Application.

If an account is closed at the user's request, any verified balance will be refunded. However, if closure is due to a policy violation, bonus balances may be forfeited.

Tk111 takes responsible gaming seriously. We want our users to enjoy gaming as entertainment — not let it become an addiction.

Available Responsible Gaming Tools

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Bet Limits: Set a loss limit for a defined period of time.
• Cooling-Off: Take a break from gaming for anywhere between 24 hours and 30 days.
• Self-Exclusion: Exclude yourself from the platform for a period of 6 months to 5 years.

If you have a complaint regarding your account, payments, or betting results, please follow tk111's official complaints process.

1. Please contact our support team via Live Chat first.
2. If the issue remains unresolved, please send a detailed complaint to support@tk111.run.
3. Tk111 will respond to all email complaints within 72 hours.
4. Complex cases may require up to 14 business days to investigate.

If tk111's decision is not considered final, independent third-party arbitration is available.

Tk111 reserves the right to update these terms and conditions at any time. Registered members will be notified of significant changes via email or SMS.

Continued use of tk111 after any changes take effect will be considered acceptance of the updated terms. We recommend checking this page regularly.