Legal Documents · Privacy Protection

TK111 Privacy Policy — How We Keep Your Personal Information Safe

Your privacy at tk111 is our top priority. This policy clearly explains what information we collect, why we collect it, and how it is kept secure.

Last Updated: January 1, 2026

The Core Pillars of Our Privacy Commitment

Six core principles tk111 follows to protect your data

SSL-256 Encryption
All your data is protected with industry-leading SSL 256-bit encryption, ensuring bank-grade security at every level.
Data Is Never Sold
tk111 never sells your personal data to third parties. Your information is used solely to deliver our services.
Minimal Data Collection
We only collect the information necessary to provide our services — nothing more, nothing less.
Your Controls
You may view, correct, or request deletion of your personal information at any time. Your data belongs to you.
Defined Retention Period
After account closure, data is retained for a specified period as required by law, then securely deleted.
Immediate Breach Notification
In the event of a security breach, affected users will be notified within 72 hours and immediate action will be taken.
1. Introduction

Tk111 is a licensed online gaming and Sports Betting platform serving users in Bangladesh. We believe privacy is a fundamental right — and protecting it is our responsibility.

This Privacy Policy explains how tk111 collects your personal information, how it is used, who it may be shared with, and what steps we take to keep it secure. By using the tk111 website or mobile app, you agree to this policy.

This Privacy Policy is written in plain English so all tk111 users can easily understand it. If anything is unclear, feel free to reach out to our support team.


2. What Information We Collect

Tk111 collects two types of information — what you provide voluntarily and what is gathered automatically.

Personal Identification Information

Full Name Date of Birth Mobile Number Email Address National ID Card

Financial Information

Payment Method Transaction History Mobile Banking Information

Automatically Collected Data

  • IP address and device type.
  • Browser version and operating system.
  • Site visit times and page history.
  • Login and logout timestamps.
  • Logs of gaming and betting activity.

We never store full card numbers or CVV codes. All payment information is processed through a PCI-DSS certified gateway.


3. How We Collect Your Information

Tk111 collects information through various methods, and your consent is ensured at every step.

  • Registration Form: Information you provide when creating your account.
  • KYC Verification: Documents uploaded for identity verification.
  • Payment Transactions: Information collected during deposits and withdrawals.
  • Support Communications: Conversations via live chat or email.
  • Cookies & Tracking: Data collected automatically while using the website or app.
  • Referral: Limited information when someone joins via your referral link.

Tk111 never collects your information without your permission. You provide explicit consent at the time of registration, and you may withdraw that consent at any time.


4. Purpose of Data Use

Your information is used solely for the following purposes:

Primary Purpose (Service Delivery)

  • Account creation and management.
  • Payment processing and verification.
  • Operating gaming and betting activities.
  • Providing customer support services.
  • Bonus & promotion management.

Security & Legal Purposes

  • Prevention of fraud and money laundering.
  • Fulfilling KYC and AML (Anti-Money Laundering) requirements.
  • Account protection and cybersecurity.
  • Fulfilling legal obligations.

Service Improvement (Optional)

  • Analytics to improve the platform experience.
  • Sending personalized offers and promotions (with your consent).
  • Testing and development of new features.

Important: tk111 never sells your data to advertisers or shares it with third parties for marketing purposes.


5. Data Sharing Policy

Tk111 does not generally share your personal information with third parties. However, exceptions may apply in the following limited circumstances:

Service Provider Partners

Payment gateways, game providers, and technology infrastructure partners may access certain data — but only to the extent required to deliver their specific services. They are not permitted to use this information for any other purpose.

Legal Obligations

Tk111 is legally required to disclose relevant information in response to court orders, official requests from investigative authorities, or financial crime investigations. In such cases, tk111 will endeavor to notify the user in advance, though this may not always be possible for legal reasons.

  • When data is shared, only the minimum necessary information is disclosed.
  • All partners are held to the same privacy standards we uphold.
  • Your data is never sold to any third party for commercial purposes.

6. Security Measures

Tk111 uses world-class technology and practices to protect your data. Beyond technical safeguards, all our staff receive regular privacy and data protection training.

SSL-256 Encryption
Active on All Data Transfers
Two-Factor Authentication
Extra Protection at Login
AI Fraud Detection
Suspicious Activity Is Automatically Detected
Secure Servers
Backed Up Across Multiple Locations
24/7 Security Monitoring
Real-Time Threat Detection
Restricted Access
Only authorized personnel have access to your data.

7. Cookie Policy

The tk111 website and app use cookies — small text files stored in your browser that help improve your platform experience.

You can disable optional cookies through your browser settings. Please note that turning off essential cookies may affect the functionality of certain platform features.


8. Your Rights

As a tk111 user, you have the following rights regarding your personal data:

Right to Access Your Data
You may request details about what information we hold about you.
Right to Rectification
You may request corrections to any inaccurate or incomplete information.
Right to Erasure
You may request deletion of your data after your account is closed.
Right to Restrict Processing
In certain circumstances, you may request that we restrict the processing of your data.
Data Portability
You may request a copy of the data we hold about you.
Right to Withdraw Consent
You may opt out of marketing communications at any time.

To exercise any of these rights, email us at support@tk111.run or reach out via live chat. tk111 will respond to all requests within 30 days.


9. Child Protection

Tk111 strictly prohibits the use of the platform by anyone under the age of 18. We never knowingly collect information from minors.

If we become aware that a minor is using tk111, the account will be immediately suspended and all associated data deleted. Age is verified at registration and reconfirmed during the KYC process.

If you are aware that a minor is using tk111, please contact our support team immediately.


10. Data Retention Period

We do not retain your data indefinitely. Each type of data has a defined retention period:

  • Account Information: For as long as your account remains active.
  • Financial Transaction Records: 7 years, as required by legal obligations.
  • KYC Documents: 5 years after account closure (in accordance with AML regulations).
  • Support Chat History: 3 years.
  • Log Files & Access Records: 1 year.
  • Marketing Information: Immediately upon withdrawal of consent.

Once the retention period expires, data is securely and permanently deleted.


11. Changes to the Privacy Policy

Tk111 may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of this page will be revised accordingly.

For significant changes, registered users will be notified by email or SMS at least 30 days in advance. Continued use of tk111 after any changes take effect will be considered acceptance of the updated policy.

Check back on this page regularly. Staying informed about your privacy is your best protection.


12. Privacy Contact

For any privacy-related questions, complaints, or requests, please contact us:

  • Live Chat: Available 24/7 on the site or app.
  • Email: privacy@tk111.run (dedicated privacy enquiries email).
  • General Support: support@tk111.run

We will respond to all privacy requests within 30 business days. If a matter requires additional time, you will be notified accordingly.

Live chat is the fastest way to reach our Bangla support team. We're available around the clock to assist you in Bangla.

Privacy FAQs

Frequently asked questions about tk111's Privacy Policy

Yes, but only for transaction verification and processing withdrawals. Your mobile banking PIN or password is never stored. Payment details are kept in encrypted form and are never shared with third parties.

Completely secure. NID or passport information uploaded during KYC verification is stored on SSL-256 encrypted servers. Only authorized KYC personnel can access it, and access is restricted once verification is complete.

Only with your consent. Opting into marketing communications during registration is entirely optional. If you no longer wish to receive promotional messages, you can opt out at any time by contacting our support team.

Financial transaction records must be retained for 7 years in accordance with AML regulations. However, personal identification details, gaming history, and marketing data are deleted after their respective retention periods. See the "Data Retention Period" section for full details.

No. Your account information is completely confidential. No family member or third party can access your data without your permission — only you can view it by logging in.

tk111 already uses the highest standard of encryption, so a VPN is not necessary. That said, we do not discourage the use of VPNs. Please note, however, that using a VPN to mask an IP address from a restricted region may constitute a violation of our policy.

Tk111 is committed to protecting your privacy at all times

Join tk111 for a safe, transparent, and trustworthy platform. Your data is protected, your experience is secure.

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